It is important that you telephone the surgery before 10.00am if a visit is requested for that day. Only emergency visits can be arranged after that time. Please give the receptionist as much information as possible to enable the doctor to allocate priority to house calls.
Remember home visits are available only to the housebound or people so incapacitated they cannot be brought to the surgery. Please remember, in the time taken for a house call, several patients can be seen at the surgery. The final decision about the suitability for a home visit rests with the doctor. We are unable to advise on the time the doctor will visit so please tell the receptionist if you feel the visit will not wait.